Crossborder Ecommerce Sellers Face Complex Returns Challenges

Crossborder Ecommerce Sellers Face Complex Returns Challenges

This paper delves into the return process for international small packets, detailing the operational points and precautions at each stage, from the consumer initiating the return request and the merchant's review to the logistics arrangement and the receipt and processing of the goods. It provides practical advice for cross-border e-commerce sellers to help them master the return process, reduce losses, and improve operational efficiency. The analysis covers key aspects of managing returns effectively in the context of international small parcel shipments.

11/03/2025 Logistics Encyclopedia
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Guide to Equipment Release Validity and Container Return Procedures

Guide to Equipment Release Validity and Container Return Procedures

This article provides a detailed overview of the equipment interchange receipt (EIR) validity period and customs clearance return/empty container return procedures for major shipping companies. It serves as a practical guide to help foreign trade professionals avoid losses due to information asymmetry. The content covers specific regulations of companies such as Maersk, CMA CGM, and COSCO. Readers are reminded to verify the latest policies directly with the shipping lines. This information is critical for smooth logistics and cost-effective operations.

08/22/2025 Shipping Company Encyclopedia
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New Container Return Rules Risk Hefty Fines for Importers

New Container Return Rules Risk Hefty Fines for Importers

A new container return rule for shipping containers will take effect on July 7, 2025, mandating that containers be returned to their original pick-up location whenever possible. Non-compliant returns will incur substantial fees, with port returns costing $300 per container and other depots charging up to $1200. This article provides a detailed interpretation of the new regulations, offers practical tips to avoid penalties, and analyzes the impact on shippers, freight forwarders, shipping companies, and container yards. It aims to help stakeholders prepare in advance and avoid unnecessary losses.

07/03/2025 Logistics
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Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany Tightens Return Policy Raising Costs for Sellers

Amazon Germany has adjusted its return policy, implementing fees for packaging returns, differentiating return options based on seller type, and shortening the return period for certain electronics. Sellers need to optimize product descriptions, improve product quality and packaging, and handle returns flexibly. Staying informed about policy changes and implementing refined operational strategies are crucial for navigating these challenges. This includes proactively addressing potential return issues to minimize costs and maintain customer satisfaction in the German marketplace.

11/03/2025 Logistics
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Yangshan Port Streamlines Customs Clearance for Efficiency

Yangshan Port Streamlines Customs Clearance for Efficiency

This article provides an in-depth analysis of the key aspects and considerations for returned goods customs clearance at Shanghai Yangshan Port. It details the precautions, required document checklist, and frequently asked questions related to duty-free return/repair of exported goods. The aim is to assist businesses in efficiently and compliantly completing returned goods clearance, avoiding unnecessary costs and delays. It serves as a practical guide to navigate the complexities of the process, ensuring a smooth and hassle-free experience.

02/06/2025 Customs Knowledge
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How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

How to Tackle the Challenges of Amazon FBA Returns and Re-labeling

Amazon's strict rules pose challenges for cross-border e-commerce sellers, with issues related to FBA inventory surplus and returns. The high return rate, reaching 15%-20%, leads to many products being unsellable due to damaged packaging or non-compliance with review standards. To address this, sellers must return the goods to a third-party overseas warehouse before sending them to the FBA warehouse for restocking.

07/18/2025 Logistics Encyclopedia
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Certificate Of Agency Export Goods Explained

Certificate Of Agency Export Goods Explained

This article discusses the importance of agency certification for exported goods and the requirements for issuing it. Companies that entrust exports must apply for this certification within a specified timeframe and provide relevant documentation. The application process differs for market procurement trade and integrated service enterprises. In special circumstances, companies can still process tax rebates after gathering the necessary vouchers, even if they did not apply on time. Understanding these policies aids businesses in successfully engaging in international trade.

07/22/2025 Logistics Encyclopedia
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Export Goods Air Transportation Process Explained

Export Goods Air Transportation Process Explained

This article provides a detailed analysis of the process of air transportation for exported goods, covering every stage from shipment delegation, space reservation, customs declaration, to the creation of air waybills, ensuring accuracy and smooth flow of information. It emphasizes the effective collaboration between inland and port companies to ensure successful exports and highlights important points for filling out waybills, ensuring the accuracy of the consignee and notifications. Proper process management not only enhances transportation efficiency but also helps avoid unnecessary complications.

07/22/2025 Logistics Encyclopedia
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Dangerous Goods Export Certification Process Explained

Dangerous Goods Export Certification Process Explained

The Dangerous Goods Declaration is a crucial legal requirement for the export of hazardous materials. The application process involves obtaining a packaging performance document, which includes the application for the manufacturer's code, packaging labeling, and performance testing. Various packages must pass specific performance tests to ensure safety, ultimately obtaining a qualified inspection report to facilitate a smooth application for the Dangerous Goods Declaration.

07/18/2025 Logistics Encyclopedia
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Dangerous Goods LCL Export Process Explained

Dangerous Goods LCL Export Process Explained

This article elaborates on the processes related to exporting hazardous loose cargo via Less than Container Load (LCL). It begins with the confirmation of key information, including piece count, gross weight, and dangerous goods declarations, emphasizing the importance of the destination port and the basic composition of LCL fees.

07/18/2025 Logistics Encyclopedia
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